ServiceDesk Automation
Optimize your IT support operations with 24/7 automated self-service solutions that eliminate manual ticket handling.
By leveraging intelligent chatbots and voice assistants, we resolve routine requests instantly, saving valuable time and reducing service desk overhead.
IT Point Voice Assistant for internal employees
Empowering internal teams with an intelligent voice assistant to handle common IT support issues instantly over the phone.
SC3 notification service
Delivering automated, real-time incident notifications and system alerts to keep users informed and minimize operational downtime.
UMS-self chatbot for external employees
Providing external staff with a secure, automated chatbot to resolve routine IT requests and account issues independently.
Benefits
24/7
availability
Time and
capacity saver
Cost efficient solution
Secured and
customizable
Highlights
0k +
Calls handled
0k +
Automatic incident notification
0k +
Passwords
reset
0k +
Automatic
PIN resets
Contact us
For general questions fill in the form
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Ing. Martin Koutný
martin.koutny@skoda-auto.cz